furla Platform Privacy Notice

This page describes what we collect when you use furla and how we keep that data protected. We take your privacy seriously—your personal information is encrypted, stored securely, and used only for account management, payment processing, and customer support.

When you register on furla, log in from your phone, deposit via DANA or e-wallet, or contact our support team, we collect certain information. This notice explains what we collect, why we collect it, and your rights regarding that data.

Our privacy practices apply across all furla services—sportsbook, live casino, slot games, and esports markets—whether you access them on Android app, iOS browser, or desktop.

What Data We Collect on furla

We collect information in several ways. When you register, we ask for your email address, password, full name, date of birth, phone number, and identity document details. This information helps us verify your account and comply with legal requirements.

When you use furla, we collect information about your activity—which matches you view, which predictions you place, which games you play, and your account balance. We also collect technical data: your device type, operating system, IP address, and browser type. This helps us improve our platform and detect fraud.

When you deposit or withdraw, we collect payment information. We do not store your full payment card details on our servers. Instead, we work with secure payment processors who handle that data on our behalf. We retain only the last four digits of your card or your payment method identifier (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) so we can match future transactions to your account.

How We Use Your Data on furla

We use your data to operate furla. Your email and password let you log in. Your identity details help us verify your account and prevent fraud. Your payment information lets us process deposits and withdrawals.

We use your activity data to improve our platform. We analyze which games are popular, which payment methods users prefer, and where our app performs slowly. This helps us make furla faster and more reliable.

We use your contact information to send you account notifications—password resets, deposit confirmations, withdrawal updates, and support responses. We may also send you information about new games or features on furla, but only if you've opted in to marketing emails.

Data Security and Encryption

We protect your furla data using SSL encryption. All data transmitted between your device and our servers is encrypted, so no one can intercept it. Your password is hashed—we store only a mathematical representation of it, not the password itself.

Our servers use industry-standard security practices. We limit access to your data to employees who need it for their work. We regularly audit our systems for vulnerabilities.

If we discover a data breach, we notify affected users and relevant authorities as required by law. We maintain backup copies of your data so we can recover it if our systems fail.

Third-Party Processors and Data Location

We work with third-party companies to operate furla. Payment processors handle your deposit and withdrawal transactions. Email providers send our notifications. Analytics services help us understand how users interact with our platform.

Our servers may sit outside your jurisdiction. Your data may be processed in countries with different privacy laws than Indonesia. By using furla, you consent to this international data transfer.

We require all third-party processors to follow privacy standards at least as strict as our own. We have contracts in place that require them to protect your data and use it only for the purposes we specify.

Your privacy is not negotiable. We encrypt your data, limit who can access it, and never sell it to advertisers or data brokers.

Cookies and Tracking

We use cookies to remember your login session and your preferences on furla. Cookies are small files stored on your device that help us recognize you when you return. Without cookies, you'd have to log in every time you visit.

We use analytics cookies to track how users interact with furla—which pages they visit, how long they stay, which features they use. This helps us improve our platform. You can disable cookies in your browser settings, but some furla features may not work properly without them.

We do not use cookies to track you across other websites. Our cookies are used only on furla.

Your Rights Regarding Your Data on furla

You have the right to access your data. You can log into your furla account and view your personal information, account history, and transaction records anytime.

You have the right to correct your data. If your email address or phone number changes, you can update it in your furla account settings.

You have the right to opt out of marketing emails. Every marketing email from furla includes an unsubscribe link. Click it, and we'll remove you from our mailing list.

Data Retention on furla

We retain your account data for as long as your furla account is active. If you close your account, we delete most of your personal information within 30 days, except where we're required to keep it.

We retain transaction records (deposits, withdrawals, predictions) for at least seven years to comply with financial regulations. We also retain fraud-detection data for up to two years to help prevent future fraud.

If you request account deletion, we anonymize your data so it can no longer be linked to you. This allows us to keep statistical records without retaining your personal information.

Contact Us About Privacy

If you have questions about how we handle your data on furla, contact our support team via email or in-app chat. We're available to answer privacy questions and help you exercise your rights.

If you believe we've mishandled your data or violated your privacy rights, you can file a complaint with our support team. We'll investigate and respond within a reasonable timeframe.

Our services are available only where local law permits. Your use of furla is governed by the laws of your jurisdiction and this privacy notice. We are committed to protecting your data and operating transparently about how we use it.